Complaint-Response Mechanism

A community meeting in Katakwi embodies the rights-based approach (RBA.)All complaints to LWF Uganda shall be recorded and logged. These records will be used to ensure complaints are dealt with efficiently and effectively and to monitor any trends. It will provide information on the number and types of complaints LWF Uganda is receiving. Please click here to read how we handle our complaints. Our complaint record form is here. Please print and fill out the PDF, and mail it to the appropriate country office. Thank you!



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